Clearpath-Engineering-Services

Front Desk Receptionist required in Islamabad punjab

Receptionist
Islamabad, Pakistan, Punjab
Posted 3 weeks ago

Clearpath Engineering & Services Pvt. Ltd Islamabad Pakistan

Job Description

  • Welcome and greet guests
  • Answer and direct incoming calls
  • Inform guests of hotel rates and services
  • Make and confirm reservations for guests
  • Ensure proper room allocation
  • Register and check guests in
  • Confirm relevant guest information
  • Verify guest’s payment method
  • Verify and imprint credit cards for authorization
  • Issue room keys and direct guests to their rooms
  • Maintain clear and accurate records of guest room bookings
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Listen and respond to guest queries and requests both in-person and by phone
  • Provide accurate information about local attractions and services
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Close guest accounts and check guests out
  • Review accounts and charges with guests during the check-out process
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Maintain a neat and orderly front desk and reception area
  • Perform other multiple tasks assigned by management

Education, Skills and Experience

  • Graduation/hospitality diploma
  • Guest/customer relations experience, preferably in a hospitality environment
  • Strong working knowledge of relevant computer software including MS Office and Munshi 10 (preferred)
  • Administrative skills

Employment Type

Full-time

Job Features

Job Category

Permanent, Restaurant

Post

Front Desk Receptionist

Qualification

Graduation/hospitality diploma

Skills

MS Office and Munshi 10 (preferred)

Location

Islamabad

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